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Caring, compassionate volunteers dedicated to the betterment of the lives of others.

 If you’re in a situation that you need to escape, need to locate sensitive support group information, or need resources to help, trust the volunteers at Contact 211 of Northeast Tennessee, Inc. to assist you in locating the services that are best suited to your unique needs. 

  • Loneliness
  • Abuse
  • Depression
  • Temporary financial assistance
  • Medical direction
  • Support group information
  • Crisis intervention
  • And much more


Contact 211 offers three main services:

 Help Line

Comforting those struggling with loneliness, depression and major life changes by listening, encouraging and crisis intervention.


Information & Referral

Connecting people with the services they need by offering information and referrals to local organizations that provide basic needs such as food, clothing and shelter.  Contact 211 maintains an up-to-date database of organizations within the eight-county service area that offer various services and resources to the community.


Reassurance Call Program

Reassuring by providing scheduled, daily calls to the elderly, homebound and anyone with limited contact with the outside world.  If you would like to sign up, or know of someone that may benefit from the Reassurance Call Program, please call us at 2-1-1.  



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